Premier Blog on Financial UX Design and UX Innovation
The new and improved GInvest service was aimed to provide Filipinos with an investment opportunity that previously seemed unattainable. An experience designed by UXDA is set to transform the mindset of 90 million Filipinos, showing that investing isn't only for rich and financially savvy people.
AI in Financial Social Media: How Banks Can Personify Brand Communication
There is another promising area of AI use for financial brands ─ marketing and brand communication. The UXDA team assessed the potential of humanizing financial brands using ChatGPT and Midjourney by creating digital mascots based on the mobile service interface.
UX Audit Case Study: From Diagnostic Findings to Banking App Redesign
UXDA's UX audit helped to enhance the user experience without designing a new mobile app from scratch, saving the company resources. This article uncovers our UX/UI audit approach to evaluating the digital product and strategic intervention for maximum impact with minimal effort.
Customer Experience Management in Banking: Who Owns the End-to-End Journey
Who owns customer experience in banking? Explore journey ownership, cross-functional CX management, omnichannel consistency and UX governance.
Banking App Home Screen UX: What Should a Bank Show Customers First
Discover 10 banking app home screen UX principles to simplify financial decisions, improve customer experience and create distinctive digital banking.
Future Banking Trends: Enable Next-Gen Financial UX
Future Banking Trends include technologies such as Generative AI, the metaverse, the blockchain, embedded banking, DeFi with CBDCs, and open banking which are creating the next-gen financial UX.
UX Case Study: Challenges of Business Banking Transformation
SME owners often face the challenge of adapting business strategy to a highly dynamic environment while simultaneously managing day-to-day financial operations. It's like Formula 1 racers, where only precise and quick decisions can save them from failure.
UX/UI Audit Review: What UNFCU Said About UXDA
This is a review recap of the retail mobile banking app user experience assessment by UXDA for UNFCU - The United Nations Federal Credit Union, as featured on Clutch.
Banking Customer Experience Strategy Specifics: Why Banks Need a Different CX Playbook
Discover why banking CX differs from other industries and explore specifics of 10 strategies to build trust, improve financial experiences and drive growth.
