How would you react if your FI spent half a million and 2 years on developing a new app but after launching it, the customer satisfaction decreased? There are 7 non-obvious factors that can either lead you to a digital breakthrough OR completely sabotage it.
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ITTI UX Case Study: Next-Gen Core Banking Digital Transformation in the Cloud
With ITTI Digital’s permission, we are sharing an exclusive step-by-step case study on designing a next-generation banking back office that will definitely become a game changer in the industry.
UX Case Study: How to Design a Mobile Banking Super App
How could finance companies upgrade their banking ecosystem to a mobile banking Super App using 10 Fintech trends?
iGTB UX Case Study: Corporate Banking Usability Boost Across 5K+ Design Screens
In an exclusive case study we uncover the TOP insights of creating an exceptional UX for a corporate banking product by iGTB that consists of 5,000+ screens.
Why Customer Experience in Financial Services is Sabotaged
What leads to a bad outcome when it comes to customer experience design in financial services?
UXDA Becomes The Benzinga Global Fintech Awards Listmaker As The Best Financial Research Company
We are very happy to announce that UXDA has become a Benzinga Global Fintech Awards Listmaker as the Best Financial Research Company.
Digital Banking Strategy: Stay Ahead of the Competition with CX
How can digital banking gain a significantly greater competitive advantage from the banking CX strategy?
AR / VR Banking Will Revolutionize The Financial UX
There's no doubt that banking in Metaverse will take the customer experience to a brand new. What can you expect, and what's the best way for the banking industry fully embrace the opportunities of the digital future?
Bonding Digital Banking Brands and Customers through Financial UX Design
What does it take to create a banking app that bonds clients and financial institutions? How does user experience in digital banking determine whether there will be a long-lasting relationship between financial brands and their customers? UX strategist, UXDA CEO Alex Kreger provides answers.
Digital Banking Customer Experience Challenges Resolved Through Design
How to ensure a positive banking customer experience? Uncover it through 20+ customer experience researches and banking CX design tips.
