Integrating AI into banking services will obviously revolutionize the user experience in financial services, offering real-time advice and 24/7 transaction monitoring. The main question is which AI will serve banking first ─ on-device AI or cloud-based AI? Let’s compare!
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Psychology Meets Finance: 10 Laws for User-Centered App Design
Let's explore the psychology of financial and banking product users by looking into their minds, behaviours and main aspects of why certain products are disliked while others are desired.
AI Humanizes Finance: Next-Gen Financial Brand Marketing
There is another promising area of AI use for financial brands ─ marketing and brand communication. The UXDA team assessed the potential of humanizing financial brands using ChatGPT and Midjourney by creating digital mascots based on the mobile service interface.
Future Banking Trends: Enable Next-Gen Financial UX
Future Banking Trends include technologies such as Generative AI, the metaverse, the blockchain, embedded banking, DeFi with CBDCs, and open banking which are creating the next-gen financial UX.
Musk’s Global Bank Ambition for X: Tackling UX Challenges Head-On
Knowing Elon Musk's large-scale approach, his intention to turn X into a bank could have disruptive consequences for the banking industry. However, the conflict between the existing UX patterns of a social network and the implementation of financial functions can complicate the transformation.
From Outdated to Outstanding: 10 Shocking Before and After UX Redesigns in Fintech
Today's consumers seek seamless, intuitive and emotionally resonant interactions with their financial institutions. We offer ten examples of how financial products can be transformed to exceed expectations and create an emotional connection through a stunning UX design by UXDA.
Next-Gen Digital Banking Design: Top 10 UX Strategies Unveiled
What is the main difference between next-gen financial products and legacy services, and what do financial institutions need to create next-gent digital offerings?
The Future of Generative AI and ChatGPT in Banking
Will AI make customers' lives better than ever before or become dangerous if applied without human-centricity?
CBDC Banking Could Disrupt Banks and “Steal” Their Funds
The Central Bank Digital Currencies (CBDCs) could start a new age in banking by impacting the financial customer experience and, as a result, disrupting the traditional business model. Will this CBDC trend be a threat or bailout for the industry, and how can UX design help banks to prepare for it?
