back to latest articles

UX Design Review: What Magma Said About UXDA

• 0

UX Design Review: What Magma Said About UXDA

We were delighted to design the user experience for an exceptional finance platform - the hedge fund Magma. Thanks to the independent review platform Clutch, you have the opportunity to find out how this cooperation went on and read the interview with our client. The review collected by Clutch was given by the Director of Operations for the quantitative hedge fund Magma based in Chicago, USA.

About the Project

  • Client: Magma Capital Funds
  • Case: UX Design for a hedge fund platform
  • Time: 11 months

Project summary:

A hedge fund hired UXDA to develop their investing platform. They created a user flow experience in Figma, ensured the accuracy of all wireframes, and produced several iterations based on the client's feedback.

Feedback Summary

"The team from UXDA was very professional and on top of their field."

Thanks to UXDA's work, the client successfully launched the first version of the portal and is looking forward to sharing it with their investors. The UXDA team communicated efficiently and frequently via Slack, email, and video meetings.

UXDA-portfolio-MAGMA-hedge-fund-platform-UX-design_5.jpg

The Interview

Why Did Your Company Hire UXDA?

The investor onboarding process for hedge funds is a complex and fragmented process and prone to error. We wanted to streamline this process to provide our investors with a positive experience from the moment they first interacted with us. So we hired UXDA to help create a platform that our investors would enjoy using and find value in, all the way from onboarding to tracking their investments with us over time.

How Did You Make the Selection?

We searched online and selected our top few vendors and interviewed them. UXDA's stunning design and experience with financial systems were what stood out as a top choice for what we were looking for.

Please Describe the Project Scope

UXDA conducted thorough interviews with our team to fully understand the exact step by step of our investor onboarding experience. From there, they created a user flow experience in Figma that my team could collaborate and comment on to ensure all wireframes were accurate and approved prior to moving forward with design and branding.

They produced multiple iterations based on our feedback and provided easy-to-use spreadsheets to track the progress of the project over time. They were agile in pivoting priorities based on the needs of Magma and easy to get in contact with via both email and Slack.

Share any Outcomes From the Project

We are thrilled to have a beautifully branded and easy-to-use concept from UXDA. We are now working on the development of this platform with our developers, we just launched the first version of the portal last week and are looking forward to sharing it with our new investors.

How Effective Was the Workflow?

The PM was easy to get in contact with, especially considering the time zone difference. We met regularly on video and UXDA was always prepared with an agenda to keep meeting on track. We also communicated asynchronously via Slack and email which allowed the team to collaborate outside of the meetings to keep the project progressing.

What Did You Find Most Impressive or Unique About UXDA?

UXDA did an outstanding job reading our 300-page document and putting it into a simple, step-by-step process without our help. I was truly impressed with how well they did on their first attempt to create a user flow for Magma.

Get UXDA Research-Based White Paper "How to Win the Hearts of Digital Customers":

If you want to create next-gen financial products to receive an exceptional competitive advantage in the digital age, contact us! With the power of financial UX design, we can help you turn your business into a beloved financial brand with a strong emotional connection with your clients, resulting in success, demand, and long-term customer loyalty.

Share:

Listen to our podcast:

More from our blog

Why Feature-First Digital Banking Strategies Could Break Brand Trust

Financial companies obsessively copy features, buy them and invent them, but sustainable product success lies in aligning digital service with a deeper strategic vision. Vision rooted in a clear brand promises an emotional connection with customers.

Global Digital Banking: Strategic Implications for Banks and Financial Leaders

In this article, we explore how Fintech-driven banking globalization mirrors the media industry’s transformation, what obstacles and opportunities arise when financial services become borderless and how artificial intelligence (AI) is poised to change the game even further.

United Arab Bank UX Case Study: Translating Brand Values Into Digital Banking UX in UAE

United Arab Bank approached UXDA with a challenge─to change people's habits by rethinking main customer tasks and transforming them into a very intuitive digital flow.

Musk’s Global Bank Ambition for X: Tackling UX Challenges Head-On

Knowing Elon Musk's large-scale approach, his intention to turn X into a bank could have disruptive consequences for the banking industry. However, the conflict between the existing UX patterns of a social network and the implementation of financial functions can complicate the transformation.

UX Design Review: What Garanti BBVA Said About UXDA

This is a review collected by Clutch, given by Tevfik Kardelen, the Unit Manager of Garanti BBVA Securities responsible of Digital Channels and Marketing.

Applying Neuromarketing to Digital Banking Apps and Fintech Design

Despite a decade of digital innovation, financial services often remain cold and overwhelming. At UXDA, we use neuroscience and neuromarketing to transform emotion into engagement. Discover how neuromarketing transforms digital banking by addressing emotional barriers, building trust, and creating empowering user experiences.

Financial UX Design for Complex Products: Why Specialization Matters

The world of financial services is a labyrinth of complexity, regulations and high stakes. Despite the allure of high-profile projects and substantial budgets, even the most skilled designers often hesitate to delve into this demanding sector. The primary reason?

Customer Experience Management in Banking: How to Scale UX, Adoption and ROI

Financial institutions don’t have a design problem — they have a systems problem. This article explores why project-based UX keeps draining coherence, trust and adoption in digital banking, and how Financial UX Governance can transform experience from a one-time redesign into a permanent institutional capability.

Banking UX Design: 7 Principles for Better Digital Banking User Experience

This digital banking CX checklist will help to bring more customer-centricity into your financial service, so that you would be able to delight your customers with a remarkable digital product.

ABOUT THE AUTHOR

Alex
Alex, Founder & CEO

Alex has dedicated half of his life to studying human psychology, as well as business success, developing 100+ digital projects and 30+ startups. He spent 10 years researching UX and finance to create UXDA's methodology. Alex is a passionate visionary who's capable of solving any challenge to improve the financial industry.

Linda
Linda, Co-founder/ COO/ CFO

Linda is a source of endless energy. An education in international business management and years-long experience with 20+ digital startups has made her a dedicated strategic thinker who solves any problem with grace. No mission is impossible for her. Linda's responsibility and punctuality have become a legend around the agency.