back to latest articles

UX Design Review: What Garanti BBVA Said About UXDA

0

UX Design Review: What Garanti BBVA Said About UXDA

It was our pleasure to help Garanti BBVA to design the user experience of their innovative eTrader trading app. Thanks to the independent review platform Clutch, you have the opportunity to find out how this cooperation went on and read the interview with our client. The review collected by Clutch is given by Tevfik Kardelen, the Unit Manager of Garanti BBVA Securities responsible of Digital Channels and Marketing.

About the project

  • Client: Garanti BBVA Securities
  • Case: UX Design for an eTrader trading platform
  • Time: 10 months, still ongoing
  • Budget: €‎450,000+

Feedback Summary

"We're impressed with their dedication and passion for design."

Not only has UXDA executed their tasks well, but they've also provided top-notch recommendations to further elevate the solution. They communicate well and are highly reliable and professional. They impress with their exceptional design skills and dedication to the project's success.

Interview

Why Did Your Company Hire UXDA?

We decided to renew our Garanti BBVA eTrader trading platform while enriching functionalities. Our customers can trade on Borsa İstanbul and watch market datas with this trading platform.

How Did You Make the Selection?

We searched online for the best UX/UI companies and encountered their case study and liked their vision. Before choosing them, we met with 5 other companies.

Please Describe the Project Scope

The team first implemented a stakeholder meeting. Then they collected information from us and did an online search about us. They conducted the competitor analysis, persona study, red route analysis, user journey map, product value etc. We are working with the Senior UX Architect and 2 UX architects.

Share any Outcomes From the Project

They are really focused on what they are doing. The thing that I liked most about UXDA is that they bring new ideas. The outcomes are perfect and we think we will disrupt Turkish Capital Market industry with our new design.

How Effective Was the Workflow?

All of their team is so easy to communicate with. We even visited their office in Latvia. We're impressed with their dedication and passion for design.

Get UXDA Research-Based White Paper "How to Win the Hearts of Digital Customers":

If you want to create next-gen financial products to receive an exceptional competitive advantage in the digital age, contact us! With the power of financial UX design, we can help you turn your business into a beloved financial brand with a strong emotional connection with your clients, resulting in success, demand, and long-term customer loyalty.

Share:

Listen to our podcast:

More from our blog

Solve Pain Points through Information Architecture in Banking Product

Finance Digitalisation causes many banks to adjust their approach to the development of their products and services. Today, more and more financial companies evolve by creating user-centered services and simpler and more convenient solutions...

The Banking App That Playfully Teaches Kids To Save Money In Order To Save Their Future

Half of the parents don't know how to discuss finances with kids in an understandable and enjoyable way, besides, this leads to conflicts that ruin family relationships. Most banks do not have special products suitable for children's needs and expectations.

Bank of Jordan UX Case Study: Middle East Banking Redesign of Mobile UX

It took one year for the Bank of Jordan’s mobile banking app to go from a 2.8 to 4.7 star rating on Google Play. How? By teaming up with UXDA to create a comprehensive UX transformation.

UXDA Is One of TOP15 Leading UX Agencies

In its annual study, Washington D.C. based B2B research firm Clutch analyzed the activities and reviews of 121 UX design agencies worldwide and identified TOP15 leading studios of 2017. According to this published research, UXDA design studio is ...

UXDA One of the Leading Companies at the Export and Innovation Awards

UXDA is honored to become the first UX Design Agency recognized by Investment and Development Agency of Latvia, the Ministry of Economics, and the President of Latvia as one of the leading companies.

UXDA Named One of the TOP UX Design Firms by the Manifest

The Manifest business guide announced that UXDA has been ranked as one of the top twenty user experience agencies in the world according to the Manifest and their sister company Clutch research.

Fintech UX Design Trends: 10 Banking Innovation Ideas

The UXDA team has highlighted 10 design trends that demonstrate the evolution of digital financial products and the way financial interfaces are created and perceived by the users.

Overcoming Mental Blocks in Financial Product Design

When designing an exceptional user experience for innovative banking products, you must be ready to break the rules.

UXDA Has Designed Exclusive T-Shirts to Inspire Financial Disruptors

UXDA has a fantastic news for everyone who are passionate about disruption of the financial industry. We have put UXDA philosophy into unique T-Shirt designs. Wearing it at any financial event is a great way to share key beliefs we all together stand for.

ABOUT THE AUTHOR

Alex
Alex, Founder & CEO

Alex has dedicated half of his life to studying human psychology, as well as business success, developing 100+ digital projects and 30+ startups. He spent 10 years researching UX and finance to create UXDA's methodology. Alex is a passionate visionary who's capable of solving any challenge to improve the financial industry.

Linda
Linda, Co-founder/ COO/ CFO

Linda is a source of endless energy. An education in international business management and years-long experience with 20+ digital startups has made her a dedicated strategic thinker who solves any problem with grace. No mission is impossible for her. Linda's responsibility and punctuality have become a legend around the agency.