back to latest articles

UX Design Review: What Garanti BBVA Said About UXDA

• 0

UX Design Review: What Garanti BBVA Said About UXDA

It was our pleasure to help Garanti BBVA to design the user experience of their innovative eTrader trading app. Thanks to the independent review platform Clutch, you have the opportunity to find out how this cooperation went on and read the interview with our client. The review collected by Clutch is given by Tevfik Kardelen, the Unit Manager of Garanti BBVA Securities responsible of Digital Channels and Marketing.

About the project

  • Client: Garanti BBVA Securities
  • Case: UX Design for an eTrader trading platform
  • Time: 10 months, still ongoing
  • Budget: €‎450,000+

Feedback Summary

"We're impressed with their dedication and passion for design."

Not only has UXDA executed their tasks well, but they've also provided top-notch recommendations to further elevate the solution. They communicate well and are highly reliable and professional. They impress with their exceptional design skills and dedication to the project's success.

Interview

Why Did Your Company Hire UXDA?

We decided to renew our Garanti BBVA eTrader trading platform while enriching functionalities. Our customers can trade on Borsa İstanbul and watch market datas with this trading platform.

How Did You Make the Selection?

We searched online for the best UX/UI companies and encountered their case study and liked their vision. Before choosing them, we met with 5 other companies.

Please Describe the Project Scope

The team first implemented a stakeholder meeting. Then they collected information from us and did an online search about us. They conducted the competitor analysis, persona study, red route analysis, user journey map, product value etc. We are working with the Senior UX Architect and 2 UX architects.

Share any Outcomes From the Project

They are really focused on what they are doing. The thing that I liked most about UXDA is that they bring new ideas. The outcomes are perfect and we think we will disrupt Turkish Capital Market industry with our new design.

How Effective Was the Workflow?

All of their team is so easy to communicate with. We even visited their office in Latvia. We're impressed with their dedication and passion for design.

Get UXDA Research-Based White Paper "How to Win the Hearts of Digital Customers":

If you want to create next-gen financial products to receive an exceptional competitive advantage in the digital age, contact us! With the power of financial UX design, we can help you turn your business into a beloved financial brand with a strong emotional connection with your clients, resulting in success, demand, and long-term customer loyalty.

Share:

Listen to our podcast:

More from our blog

UX Case Study: How to Design a Mobile Banking Super App

How could finance companies upgrade their banking ecosystem to a mobile banking Super App using 10 Fintech trends?

Banking Innovation: 5 Traits of Digital Disruption in Banking Industry

In 2018 Apple became the world's first trillion-dollar company, and Nokia failed. How this could explain digital disruption in banking?

UXDA Approach: Purpose-Driven Mindset for Banking Digital Strategy

There are hugely successful digital companies that achieve fantastic results with minimal resources. What's their secret? We’ve identified five brilliant trends that lead the transition to digital and make it successful.

Contextual AI Banking: How Hyper-Personalization Transforms Customer Experience

Will AI make customers' lives better than ever before or become dangerous if applied without human-centricity?

UX Case Study: Metaverse Banking VR / AR Design Concept of the Future

The first metaverse banking UX concept that includes virtual reality banking, augmented reality banking, tablet, desktop, wearable and mobile banking.

United Arab Bank UX Case Study: Translating Brand Values Into Digital Banking UX in UAE

United Arab Bank approached UXDA with a challenge─to change people's habits by rethinking main customer tasks and transforming them into a very intuitive digital flow.

Toxic Behaviors to Avoid: Building a Sustainable Culture of Innovation in Banking Product Teams

In digital finance, many banks face a hidden barrier: dysfunctional team dynamics. Common fixes miss the root cause—toxic behaviors that block innovation and user-centered design. Discover what these toxic behaviors are and how to fix them in UXDA’s latest article.

Transaction Banking UX Case Study: Transforming Treasury Management at Global Scale

In an exclusive case study we uncover the TOP insights of creating an exceptional UX for a corporate banking product by iGTB that consists of 5,000+ screens.

In-House UX Gaps in Banking: How External Expertise Accelerates Digital Innovation

Behind the polished surface of “digital transformation” lies a truth most banks avoid: relying on internal teams and legacy thinking often stalls real progress. This article reveals how pride, control, and risk aversion quietly sabotage innovation and leave banks trailing behind Fintechs.

ABOUT THE AUTHOR

Alex
Alex, Founder & CEO

Alex has dedicated half of his life to studying human psychology, as well as business success, developing 100+ digital projects and 30+ startups. He spent 10 years researching UX and finance to create UXDA's methodology. Alex is a passionate visionary who's capable of solving any challenge to improve the financial industry.

Linda
Linda, Co-founder/ COO/ CFO

Linda is a source of endless energy. An education in international business management and years-long experience with 20+ digital startups has made her a dedicated strategic thinker who solves any problem with grace. No mission is impossible for her. Linda's responsibility and punctuality have become a legend around the agency.