Every day, millions of people, both offline and online, do not make their desired purchases. Let's take a look at how to get the Fintech product design right to deal with this.
We need to remember that banking future depends on digital channels and UX strategy, not on marketing.
Any successful business starts with a solution-to-solve problem, but not every solution is usable enough. So, what can be done?
We are constantly telling the banks that financial design should be clear, simple and helpful in solving user issues. All of them agree, but they wonder why we have to constantly repeat what appears to be so obvious. Actually, this reaction puzzles me...
Capgemini and Efma released their annual Retail Banking Report and there are 3 key findings about banking user experience.
This year, 413 European companies were nominated for European FinTech Awards TOP100 and UXDA entered TOP3 in category of Digital banking Innovation.
Why people are bad at understanding and planning finances? People are frustrated by financial services, but banking technology have a solution.
Design Thinking is needed to adapt banking services to the new world. In a human-centered economy your service has to be user-centered.