back to latest articles

2022 UXDA Recap: Top Stories, New Awards, Amazing Clients

0

2022 UXDA Recap: Top Stories, New Awards, Amazing Clients

2022 has been an extremely productive year for the financial UX design agency UXDA. We have onboarded new key clients, such as Emirates NBD, Garanti BBVA, GCash, Carson Group and others, and expanded the geography of our work to 36 countries. Millions of users have appreciated digital financial products designed by UXDA.

We recruited new team members and actively improved our methodology and workflow throughout the year, resulting in multiple awards - 2 x iF Design Awards, UX Design Awards and Summit International Awards. And despite such a load, we shared over 30 insightful articles with our followers through Forbes, The Financial Brand, Muzli, UX Planet, Finextra and others.

In this article we have collected the 5 most popular stories in our blog for 2022. If you missed them, this is your chance to learn how to create exceptional financial products, CX trends in the insurance industry, the role of financial services in the metaverse, how to understand when it's time to redesign your app, and how to strengthen your purpose-driven strategy.

We aim to help you understand the needs and preferences of your customers to design better products and services that provide a more enjoyable and efficient user experience. These insights will help to improve your customers' satisfaction and loyalty, leading to increased revenue and success for your financial company.

TOP 5 Articles from the UXDA Blog this Year:

1. How Purpose-Driven Banking and Fintech Create Exceptional Products

UXDA-time-to-huminize-finance-article-hero-image__2000.jpg

We live in an ocean of technology with millions of digital products. They often do not have their own face, without an attractive idea behind them and do not have a story. This makes them both boring and confusing. They often make users' lives not only more difficult, but also steal their time and energy. How can we improve this situation? It is important for us to breathe life into financial industry by making it purpose-driven. Customers deserve humanity, understanding, and careful, human-centered design that adds soul to the digital product.

READ ARTICLE

2. Digital Insurance Customer Experience Trends 2022

digital-insurance-cx-trends-4000-1.jpg

There are several key steps that insurance companies can take to build a successful human-centred insurance experience. One important step is to clearly define and understand the needs, preferences, and expectations of the target customers, and to design products and services that meet those needs in a simple and convenient way. Another key step is to provide a seamless and intuitive purchasing experience, using digital tools and platforms to make it easy for customers to find, compare, and purchase insurance products, or even better, provide an embedded insurance service. Third, insurance companies should focus on providing high-quality customer support and service, with responsive and knowledgeable teams available to care about customers in case of insurance claim.

READ ARTICLE

3. Financial Services In The Metaverse: The Glue For A Creative Economy

glue-for-creative-economy-4000.jpg

The Metaverse will become the next global milestone after the digital transformation in the next few decades. It is, in fact, the transition of the internet from a two-dimensional experience into a multi-dimensional one, which will require a significant creative effort. This new world will lead to the fast development of a creative economy. The main task for financial services is to bridge the online and offline financial experience that will merge real and virtual assets. And, this is already happening.

READ ARTICLE

4. Checklist to Test Your FI: Is it Time to Redesign Financial App?

Is_it_time_to_redesign_your_app__4000.jpg

Some banks are still using products designed 10 years ago, while some Fintechs do redesigns every year. If you are unsure when to redesign your digital bank's app, test your situation using our checklist and explore the 7 steps to take toward a successful redesign.

READ ARTICLE

5. How to Strengthen Purpose-Driven Strategy in Banking

overcome-post-pandemic-4000.jpg

In the digital age, it is important for businesses to have a clear purpose or mission that guides their decisions and actions. A purpose-driven strategy can help a company stand out in a crowded and competitive marketplace, where customers have a wide range of options to choose from. The pandemic lockdowns have accelerated the importance of digitalization, taking it from a strategic priority to a matter of survival. Everyone wants to quickly catch up and reorient to the digital format, but it's not easy and leads to mistakes. The advantage can’t be extracted by the ones who hastily conducted the digital transformation but only by those who are purpose-driven.

READ ARTICLE

Get UXDA Research-Based White Paper "How to Win the Hearts of Digital Customers":

If you want to create next-gen financial products to receive an exceptional competitive advantage in the digital age, contact us! With the power of financial UX design, we can help you turn your business into a beloved financial brand with a strong emotional connection with your clients, resulting in success, demand, and long-term customer loyalty.

Share:

Listen to our podcast:

More from our blog

Could Your Financial App Scare Users Away? Here’s How to Find Out

Too often, financial executives overlook the user experience (UX) of their apps, leading to customer frustration and churn. What if your bank’s app is a UX disaster waiting to happen? Here’s how to find out—and fix it before it’s too late.

UXDA Wins Gold at the London Design Awards 2018

We are 'over the moon' to announce that UXDA has Gold in the London Design Awards 2018. In 2018 Silver was given to Arival Bank, Deutsche Bank and Comdirect Bank. Previous years awards were received by Acorns, Paypal, Stripe, Robinhood, Moven.

CRDB Case Study: Moving from Standard Digital Banking to a Future-Focused Brand in Africa

CRDB Bank, a leading financial institution in Tanzania, recognized the need to transform its outdated mobile app into a cutting-edge solution for the future. By partnering with UXDA, CRDB not only modernized its app but also reinforced its reputation as the bank of tomorrow.

Why Core Banking Solution Can Ruin Success and Cost You Billion

Out of date back-office systems hold banks back from digitizing and providing the best user experience. We collected a number of real-life cases that demonstrate the dramatic impact inner culture has on customers.

Case Study: Luxury Mobile Banking App UI Design for Emotions

The case study of multi-awarded Light Bank guides how to design the simple and beautiful luxury banking mobile app, at the same time keeping the full-scale banking functionality.

Bank of Jordan UX Case Study: Middle East Banking Redesign of Mobile UX

It took one year for the Bank of Jordan’s mobile banking app to go from a 2.8 to 4.7 star rating on Google Play. How? By teaming up with UXDA to create a comprehensive UX transformation.

UX Design Review: What Private Wealth Systems Said About UXDA

This is a Clutch review recap of the wealth management platform for UHNWI experience UXDA designed for the Private Wealth Systems.

How To Implement Design Thinking In Banking

Find out what is the definition of the Design Thinking in banking, what steps the process includes and how to implement Design Thinking to overcome challenges.

Financial UX Design Agency | UXDA Receives the International Design Award

UX Design Agency (UXDA) is honored to become a Multimedia/Interface Design Bronze medalist at California based International Design Awards (IDA).

ABOUT THE AUTHOR

Alex
Alex, Founder/ CEO/ UX Strategist

Alex has dedicated half of his life to studying human psychology, as well as business success, developing 100+ digital projects and 30+ startups. He spent 10 years researching UX and finance to create UXDA's methodology. Alex is a passionate visionary who's capable of solving any challenge to improve the financial industry.