Banking technology can be defined as software solutions that automate and digitize banking processes and services. The latest technologies in the banking sector provide an innovative way to serve customers using such digital channels as mobile, desktop, wearable, VR/AR and voice assistant.
The best banking technology is designed with the end user in mind to ensure the best possible customer experience. Thus, new banking technology innovations allow finance to be more human-centered and valuable. Digital banking technology should not be limited by borders, physical branches or competitors, which is why it disrupts the banking industry and stimulates the launch of thousands of Fintech startups.
Check out the best UXDA articles about using UX design to make banking technology more user centered and demanded by end users.
Why people are bad at understanding and planning finances? People are frustrated by financial services, but banking technology have a solution.